Commitment to Privacy
Welcome to PowerWatts Online.
We respect your right to privacy. Your ability to make informed choices about the use of your information is important to us. We want to make sure that you understand the type of information we collect about you, how it is used and the safeguards we use to protect it. This Privacy Policy explains our policy regarding the collection, use, disclosure and protection of personal information you share with us.
Before you get to the details, here are a few of our fundamental privacy principles: Information you upload or post to PowerWatts Online may be seen by others depending on your privacy settings.
We aggregate and de-identify certain information about our members to use for business purposes.
We give you several ways to control the privacy of your personal information and are continuously working to enhance privacy options available to you.
Please also read the Terms of Use which sets out the terms governing PowerWatts Online and the PowerWatts Online Legal Cookie Statement.
What Information does PowerWatts Online Collect?
The type of information that we collect and retain depends upon your interaction with PowerWatts Online. Here is a short overview of the two main types of interactions.
Information You Give Us. We collect the personally identifiable information you provide to us:
Create a user account, place an order, register a product (information we collect is necessary to complete the account registration and transaction and so that we can ensure you PowerWatts Online products and services): Username (unique identification)
Password (security purpose)
E-Mail address (basic communication)
User Weight (to be able to control the indoor trainer)
User Height (to be able to control the indoor trainer)
Date Of Birth (to be able to calculate age group classifications)
Language
Country (Tax calculation, Limitation for payment gateways based on the country)
Requesting product support or other services (information we collect is necessary to provide support and to respond to queries such as your name and address and information about your computer hardware, software and the nature of the problem you are experiencing).
Participate in surveys (information we collect may include demographic information such as age, gender and number of household members).
You have the final decision on whether to proceed with any activity that requests personal information. However, if you do not wish to provide the information needed for a transaction, you may not be able to complete it.
Information PowerWatts Online Collects.
When you interact with PowerWatts Online we may maintain a record of the following types of information:
We collect basic account information such as your name, email address, date of birth, gender, preferred language, country, username and password that helps secure and provide you with access to our Services.
Profile and use information is collected about you when you choose to upload a picture, activity (including date, time and geo-location information as well as your speed and pace) or post, join a challenge, add your equipment usage, view others’ activities, or otherwise use PowerWatts Online.
PowerWatts Online collects information from devices where you installed and ran the PowerWatts Online App.
We gather information from the photos, posts, comments, and other content you share on PowerWatts Online, including when you participate in partner events or routes.
When you make a payment on PowerWatts Online, you may provide payment information such as your payment card or other payment details. We use Payment Card Industry compliant third-party payment services and we do not store your credit card information.
We collect and process location information when you sign up for and use PowerWatts Online. To record your ride and to provide you with your training statistics and inclusion in PowerWatts Online’s features (for example, the leaderboard for a route), it is necessary to collect and record the physical location of your device including data such as speed and direction. Processing of your location data is essential to PowerWatts Online which we provide and a necessary part of our performance of the agreement we have with you.
PowerWatts Online allows you to sign up and log in to PowerWatts Online using accounts you create with third-party products and services, such as Facebook or Google (collectively, “Third-Party Accounts”). If you access PowerWatts Online with Third-Party Accounts we will collect information that you have agreed to make available such as your name, e-mail address, profile information and preferences with the applicable Third-Party Account. This information is collected by the Third-Party Account provider and is provided to PowerWatts Online under their privacy policies. You can generally control the information that we receive from these sources using the privacy settings in your Third-Party Account.
To help us to provide you with the best possible service, you can choose to provide us with your contact information so we can better respond to your support requests and comments.
We also obtain additional third party information about members from marketers, partners, researchers, and others. We may combine information that we collect from you with information obtained from other members, third parties and information derived from any other subscription, product, or service we provide. We may also collect information about you from other members such as when they give you kudos or comment about you.
We collect information from your browser, computer, or mobile device, which provides us with technical information when you access or use PowerWatts Online. This technical information includes device and network information, cookies, log files and analytics information.
Do We Use Cookies?
Cookies are small pieces of unique information, sent by a website, that are stored on your computer’s hard drive by your web browser. Cookies enable a website to tailor information presented to you based on your browsing preferences. PowerWatts Online uses cookies to personalize your PowerWatts Online when you seek service & support or to remember you when you register for products or services.
PowerWatts Online may also use cookies to track your visit to the PowerWatts Online site. While our web servers may automatically log your IP address, the type of information we collect pertains to how you navigate, browse and purchase. This information is not personally identifiable, and we do not correlate this information with your personal information.
However, rejecting cookies may affect your ability to use some of the products and/or services of PowerWatts Online.
How Do We Use The Information We Collect?
The personal information we collect is generally used to process your requests and transactions, to provide you with high-quality service, to tell you about opportunities we think will be of interest to you, to customize your PowerWatts Online experience and to understand your needs so that we may provide you with the most suitable products and services. For example, we may use your personal information to help us:
Provide you with information about product upgrades, new products, services, research on future product ideas or improvements;
Send newsletters, informative e-mails or other information related to the nature of business announcements. PowerWatts Online reserves the right to use customers’ contact information to send them information it deems important for the full utilization of its products and services. Every registered customer may choose not to receive such information from PowerWatts Online by simply replying to any message to that effect and writing the word “unsubscribe” in the subject line (with the exception of messages which are necessary for the functionality of our products and services);
Create content that is relevant to you;
Provide you with special offers that may be of interest to you;
Assist us in creating better, customized products and services to meet your needs;
Allow you to purchase and download products, obtain access to services or otherwise engage in activities you select;
Help you quickly find software, services, or product information important to you;
Allow you to participate in interactive features of our service when you chose to do so; and
Notify you about changes to our service.
With Whom Do We Share Your Information?
Third Parties
PowerWatts Online does not sell or rent your personally identifiable information to third parties. Under certain circumstances and from time to time, PowerWatts Online may share your personally identifiable information with third parties as set forth below. In such circumstances, we provide only the information necessary to perform the function or to provide the service for which it has been shared. These third parties are required to keep the information confidential and are not permitted to use the personal information provided by us for any purpose, except as authorized by PowerWatts Online.
PowerWatts Online may share your information with third parties such as:
Service Providers: We may share your personally identifiable information with trusted service providers who provide operational or other support services to our Customers or who perform certain functions on our behalf. Examples include providers who fulfill orders, ship products, process transactions (including credit card transactions), distribute e-mails, conduct research or statistical analysis or provide other marketing assistance. It may be necessary to share user personal information with these service providers in order to allow them to provide their services. You have the right not to provide the requested information, but in such case, you may not be able to receive these services. Those service providers will be permitted to obtain only the personal information they need to deliver the service and we require that they keep the personal information of our customers secure and confidential and comply with the Act and all other applicable laws. We also require that these contractors use our customers’ personal information only on behalf of PowerWatts Online and do not disclose them to third parties or use them for any other purpose.
Other Disclosures: We may share your personally identifiable information if we believe in good faith that such disclosure is: a) authorized by law or necessary to comply with a legal process; b) in response to legal claims; c) required to protect and defend the rights, property or legitimate interests of PowerWatts Online (including the enforcement of our agreements); d) necessary to protect personal safety, property or other rights of PowerWatts Online and its customers or employees; or e) an integral part of a sale of all or part of our business.
Consent
By providing us with your personal information when registering to PowerWatts Online or when you obtain or use any of our products or services, you consent to the collection, use and disclosure by PowerWatts Online of your personal information as provided in this Privacy Policy.
Your consent includes the retention of personal information that is collected through PowerWatts Online, including your personal information that you submit through a registration process, for as long as you are a user of PowerWatts Online’ products and services, and for a reasonable time thereafter, unless and until you withdraw your consent. Information associated with your account will generally be kept until it is no longer necessary to provide PowerWatts Online or until you ask us to delete it or your account is deleted whichever comes first.
Information about you that is no longer necessary and relevant to provide our Services may be de-identified and aggregated with other non-personal data to provide insights which are commercially valuable to PowerWatts Online, such as statistics of the use of PowerWatts Online. This information will be de-associated with your name and other identifiers.
Security
PowerWatts Online is committed to maintaining the security of information under our control. We have taken security measures, consistent with industry practices, to protect your personal information. To try to prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place industry-accepted physical, technical and administrative practices to safeguard and secure the information we collect.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of PowerWatts Online, you are responsible for keeping this password confidential. To protect the confidentiality of this category of personal information, you must keep your password confidential and not disclose it to any other person.
Unfortunately, no transmission of information over the internet can be guaranteed to be completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of any information you transmit to PowerWatts Online from your PC or the Internet Service Provider, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to ensure its security on our system and to try to prevent unauthorized access.
All information you provide to us is stored on our secure servers. All information is transmitted using secure socket layer (SSL) encryption. PowerWatts Online engages a company that is an industry leader in online security and Services verification to strengthen the security of PowerWatts Online’s Services. PowerWatts Online is registered with site identification authorities so that your browser can confirm PowerWatts Online’s identity before any personally identifiable information is sent. In addition, PowerWatts Online’s secure servers protect this information using advanced firewall technology. We restrict access to personal information about you to those PowerWatts Online employees who need to know the information for the purposes described in this Privacy Policy.
To help ensure that these measures are effective in preventing unauthorized access to your private information, you should be aware of the security features available to you through your browser. You should use a security-enabled browser to submit your credit card information and other personal information at PowerWatts Online. Please note that if you do not use an SSL-capable browser, you are at risk of having data intercepted.
Managing Your Settings
PowerWatts Online offers several features and settings to help you manage your privacy and how you share your activities. The most important is the level of privacy in your privacy settings page. There you can set up the level of publicity of your data. Subject to your privacy settings, your information and content may be publicly accessible.
Adjust Notification and Email Preferences
PowerWatts Online offers various ways to manage the notifications you receive. You can choose to stop receiving certain emails and notifications by indicating your preference at PowerWatts Online Portal Settings. You may also unsubscribe by following the instructions contained at the bottom of each type of email. Any administrative or service-related emails (to confirm a purchase, or an update to this Privacy Policy or the Terms of Use, etc.) generally do not offer an option to unsubscribe as they are necessary to provide PowerWatts Online you requested.
Updating Account Information
You may correct, amend or update profile or account information that is inaccurate at any time by adjusting that information in your account settings.
Deleting Information and Accounts
You may request that your account is deleted by visiting the user profile settings on PowerWatts Online.
GDPR Rights
Access and Porting
To download a copy of your data, to delete your account or to raise any concerns please contact us via e-mail at info@powerwatts.com. PowerWatts Online will generally respond to your request within 15-20 business days.
Links To Other Companies
Periodically, PowerWatts Online may contain links to and from websites of our business partners, distributors, resellers, advertisers or other third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies which you should read before you submit any personal data to these websites. We disclaim any liability for the data processing activities of our business partners, distributors and resellers, all of which act as independent data processing controllers.
Co-branded Websites
We also link to co-branded websites that are maintained by PowerWatts Online and one or more of our business partners. An example of a co-branded website is the PowerWatts Online e-shop. When you submit information to one of our co-branded websites, you may be submitting it to both PowerWatts Online and our business partners. Please note that the privacy policies of these co-branded websites may differ from this Privacy Policy. We encourage you to read the privacy policies on any co-branded website to which you link, and we disclaim any liability for the data processing activities of our business partners which act as independent data processing controllers.
Discussion Groups and Forums
Please remember that information you submit in a discussion group or forum regarding PowerWatts Online will be deemed public information and is not confidential. There is a risk in such communication venues that various information and data can be collected and used by others. Please be careful and responsible when you are on-line.
Changes of Privacy Policy
PowerWatts Online reserves the right to modify this Privacy Policy at any time. Please review it occasionally. If PowerWatts Online makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner and, if we make material changes, we will provide a prominent notice. If you object to any of the changes to this Privacy Policy, you should stop using the Services and delete your PowerWatts Online account.
Language
This Privacy Policy was originally prepared in the English language. Although PowerWatts Online may provide one or more translations for your convenience, the English version will control in the case of any conflict or discrepancy.
Contact Us
If you have any questions or suggestions regarding our Privacy Policy, please contacts us at support@powerwatts.com.